Shipping & Delivery
We ship clean beauty nationwide and worldwide — with sustainable packaging and real-time tracking. Orders over $50 ship free within the contiguous US.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). You’ll receive a confirmation email with tracking as soon as your order ships. During launches or sales, processing may take up to 3 business days — we’ll keep you updated.
Domestic Shipping (USA)
| Method | Delivery Time | Cost |
|---|---|---|
| Standard (USPS/FedEx Ground) | 3–7 business days | $5.99 (Free on orders $50+) |
| Priority (UPS 2-Day) | 2 business days | $9.99 |
| Express (Overnight) | 1 business day (order by 12pm EST) | $19.99 |
Free standard shipping automatically applies for orders $50+ before taxes. PO Boxes and APO/FPO addresses are welcome via USPS.
International Shipping
We ship to Canada, UK, EU, Australia, and many other countries. International delivery times vary by location (typically 7–14 business days). Duties, taxes, and customs fees are the responsibility of the recipient (calculated at checkout for some regions).
- Canada: $12.99 flat rate (delivery 5–10 business days)
- UK & EU: $15.99 flat rate (delivery 6–12 business days)
- Australia & NZ: $19.99 flat rate (delivery 8–14 business days)
- Rest of world: Calculated at checkout starting at $24.99
Please note: Honey Cosme is not responsible for delays caused by customs or carrier backlogs.
Sustainable Packaging
All shipments use 100% recyclable or compostable materials — no plastic bubble wrap, only recycled paper padding and cardboard boxes. We also partner with EcoShip to offset carbon emissions for every delivery.
Tracking & Changes
Once your order ships, you’ll receive a tracking link via email or SMS. Need to change your shipping address? Contact us within 2 hours of placing your order at shipping@honeycosme.com. After dispatch, we cannot reroute packages.
Lost or Stolen Packages
If tracking shows “delivered” but you haven’t received your package, please wait 48 hours and check with neighbors/ mailroom. If still missing, email us and we’ll open an investigation with the carrier. For confirmed lost packages, we’ll reship or refund at our discretion.
Holiday & Weather Delays
During peak seasons (e.g., holidays) or severe weather, delivery times may be extended. We appreciate your patience — our team works hard to get your honey goodness to you as fast as possible.
Our shipping support team is available Mon–Fri, 9am–6pm EST.
Carbon-neutral delivery with every order
We offset shipping emissions through reforestation and renewable energy projects — because clean beauty should leave a lighter footprint.